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There’s an “orders” email and a “support” email. If you have an order in with him make sure that you use the orders addy, if you’ve already used that one, try the other.    Same email address, just switch out the support@apl to orders@apl. By no means am I trying to minimize your situation, far from it, just keep in mind that he is probably receiving a SHIT TON of emails right now asking when this and that is going to be in stock. Trust me, I’m as ready as you are, he has me junked out on the good shit...